Complete the look
Indoors and out
The same considered design runs from the living room to the terrace, so the whole home holds together after dark.
Where thoughtful design lives
Considered materials, refined finishes, and details that make a piece worth keeping.
Frequently Asked Questions
Is the drop height adjustable?
Is the drop height adjustable?
Yes. The cord is set to length at installation, so you can place the drop to suit a standard or a high ceiling, and the shade still hangs square once it is set.
Does the bulb show from below?
Does the bulb show from below?
Yes, and that is deliberate. The opal bulb sits just below the rim as part of the design. Because it is frosted rather than clear you see a soft round glow rather than a filament, so it stays comfortable to look at from a seat.
How do I clean the glass?
How do I clean the glass?
A dry microfibre cloth is enough for dust. For marks, a slightly damp cloth lifts them without polishing the matt surface to a shine. Avoid glass polish, which is made to bring up a gloss this shade is not meant to have.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders in the United Kingdom and United States, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1 to 2 business days and transit times are estimated at 5 to 7 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact Orasens?
How can I contact Orasens?
Store Address: 128 City Road, London, EC1V 2NX, United Kingdom
Store Email: info@orasens.com
Store Phone: +447453417148
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM UK time (4:00 AM to 12:00 PM US Eastern Time)
We do our best to reply to your e-mail within 1 to 2 business days.














