Complete the look
Indoors and out
The same considered design runs from the living room to the terrace, so the whole home holds together after dark.
Where thoughtful design lives
Considered materials, refined finishes, and details that make a piece worth keeping.
Frequently Asked Questions
Can I dim it or change the colour temperature?
Can I dim it or change the colour temperature?
Only on the three colour model, which switches between warm and cold white and dims from the remote in the box. The fixed 3000K and fixed 6000K versions run at one setting on an ordinary on and off switch, with no dimmer and no rewiring needed.
What happens when the LED reaches the end of its life?
What happens when the LED reaches the end of its life?
The LED module is rated for tens of thousands of hours, well over a decade of normal use, and the module can be replaced by an electrician.
Is it suitable for a low ceiling?
Is it suitable for a low ceiling?
Yes. It mounts flush against the ceiling and projects only a few centimetres, so it clears doorways and low rooms comfortably.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders in the United Kingdom and United States, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1 to 2 business days and transit times are estimated at 5 to 7 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact Orasens?
How can I contact Orasens?
Store Address: 128 City Road, London, EC1V 2NX, United Kingdom
Store Email: info@orasens.com
Store Phone: +447453417148
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM UK time (4:00 AM to 12:00 PM US Eastern Time)
We do our best to reply to your e-mail within 1 to 2 business days.














