Billing Terms and Conditions

Last Updated: 28 August 2026

This document sets out how payment and billing work when you shop with Orasens.

Accepted Payment Methods

Orasens offers a range of secure payment options so checkout stays quick and simple. We accept:

Credit and debit cards: Visa, Mastercard, American Express
PayPal
Clearpay, where available
Apple Pay and Google Pay
Bank transfer, for bulk orders only. Please contact us for details.

All payments are processed in Pound Sterling (GBP).

Payment Processing

Payment must be completed at the time of purchase.
Orders are not processed or shipped until payment has been received in full.
If a payment is declined or fails, the order will not be confirmed.

Pricing and Currency

All prices shown on orasens.com are displayed in Pound Sterling (GBP).
Prices may change at any time without prior notice.
Any applicable taxes, duties or shipping fees are calculated and shown at checkout.

Secure Payment Processing

Orasens uses SSL encryption and trusted payment gateways to protect your personal and payment information.
We do not store or have access to your card details or full payment information.

Refunds and Chargebacks

Refunds are issued in line with our Refund Policy.
Unauthorised or fraudulent chargebacks will be investigated and disputed.
If you run into a billing issue, please contact us first at info@orasens.com so we can sort it out quickly.

Fraud Prevention

Orasens reserves the right to cancel, refuse or hold any order suspected of fraud or unauthorised activity.
Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any changes appear on this page with a revised Last Updated date. Please review the page from time to time. Continued use of our website after a change means you accept the updated terms.

Contact Information

Store Address: 128 City Road, London, EC1V 2NX, United Kingdom
Store Email: info@orasens.com
Store Phone: +447453417148
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (BST)
We do our best to reply to your e-mail within 1 to 2 business days.